Pen Fight operated by LetsCrak

Contact Us

Last updated: 2 September 2026

Pen Fight is a free browser game operated by LetsCrak in Sri Lanka. Email us for help, privacy requests, safety reports and business enquiries.

Contact details

Email	principal@penfight.site
Website	https://penfight.site
Support hours	Monday–Friday, 09:00–17:00 Sri Lanka time

Choose the right subject

What you need	Suggested email subject	Initial response target
Game support or a technical problem	Pen Fight game support	Within 3 business days
Privacy, access, deletion, cookies or advertising choices	Pen Fight privacy request	Within 5 business days
Report a player, display name, harassment or other abuse	Pen Fight player report	Within 2 business days
Security concern or copyright notice	Pen Fight security or copyright	Within 2 business days
Advertising, press or partnership enquiry	Pen Fight business enquiry	Within 5 business days

These are service targets, not guarantees. Complex requests may take longer. Privacy and legal requests are handled within any deadline required by applicable law.

What to include

Send only the information needed for us to understand and handle your request:

a short description of what happened and what you expected;
your device, operating system and browser for technical problems;
for a player report, the display name, room code, approximate date and time, and a screenshot if one is available;
for a privacy request, the display name or Google Sign-In email connected with the data, if relevant, and the action you want us to take;
for copyright matters, the work, the location in Pen Fight and your basis for acting.

Do not send passwords, one-time codes, Google sign-in tokens, government identity documents or financial information. We may ask for limited additional information when it is reasonably necessary to verify a request.

WhatsApp community

Players can join the Pen Fight WhatsApp community to meet other players. WhatsApp is a third-party service with its own terms and privacy practices, and other group members may see information you post there. Do not use the group for private support, privacy requests, security reports or personal information; email us instead.